A strong talent pool is built on fit first, not availability

SaaS hiring

Why talent pool quality is decided before recruitment begins, and what separates a deliberate talent pool from an accidental one

A strong talent pool is not a long list of people who are interested in the role. It is a set of people who fit a specific role, in a specific company, at a specific moment.  A set of candidates whose background has shaped them for the role they are being considered for. For high leverage senior and specialist roles, that distinction is the whole game, and most companies never get to play it, because they build the talent pool by accident and then work hard at the recruitment process, which is the wrong end to start your focus on.

What fit actually means

The first thing to be clear about is what fit actually means here, because it is not what a job advert effectively calls in when hiring for roles with complex layered needs. Whether a candidate is on the market, or interested in a job move, tells you nothing about whether they are right.  This alone should show you that job adverts are often the wrong place to start with high leverage, specialist or scarce skilled roles. What tells you if they’re a fit is their background: the kind of company they were shaped in, the stage of business they have operated in, who they reported to, how they were resourced, whether they built something or inherited it already built, whether they know your market or would be learning it on your time. Two people with identical titles can be entirely different hires, because the environments that made them were different. This is also why filtering on job title or keywords in a recruiter search alone is a trap, especially for the needs of smaller businesses, because a title might describe a sliver of a function in one company and the whole of it in another.

For the roles we are usually hired on, the layered ones, this matters more, not less, because the company cannot afford a long ramp-up. They need someone proven in conditions close enough to theirs that they add value early. The difference between “find me a capable sales manager who is keen” and “find me someone who has built from scratch and scaled a team of senior, technical business development managers, could cope in a high-volume SaaS environment, and has some exposure to a specific industry niche” is the difference between a role you can advertise and one you cannot.

A strong talent pool also holds more than one kind of right. The best talent pools contain a few genuinely strong candidates who come at the problem from different angles, different backgrounds that each support a different way of solving it. That gives the hiring team a real choice about what fits their environment best, rather than a single answer they either take or leave. When every option fits in some way, the team gets to be fussier about the things that are hard to screen for and easy to underestimate: who will still be right in two years when the business is in a slightly different place, who is more likely to stay and thrive longer term, who will grow, who adds something to the culture of the team.

Why this cannot happen by accident

None of this happens by accident. A strong talent pool is built deliberately, with the specific role, company, environment, industry and stage held in mind throughout. And it is emphatically not what you get from handing the role to a few contingency recruiters on a no-win-no-fee basis and waiting for CVs to arrive. No one can build this with 20 jobs on their desk.  No one can map a market for free and comb it full time over weeks at their own risk.  What you get there is a light keyword search and a cv forward, usually after a quick call and not even a proper interview: whoever surfaced quickly and said yes gets sent over, by someone who has not worked that market deeply enough to understand it, and likely couldn’t influence the right people either. For a high-volume junior or mid role where there are many candidates who could fit, that is fine. It’s also probably faster for those kinds of roles.  But, for a senior, complex or layered position that is a high leverage role within your business, it produces exactly the weak, accidental set we are trying to avoid, because it is shaped by who was reachable and willing, not by the market and its potential.

Building the real thing takes research, mapping, and a great deal of work. What that actually looks like in practice is easier to show than to describe, so I have written up one search we did recently start to finish: the brief, the criteria that made it hard, how the talent pool was built, and why the person eventually hired would never have answered an advert. You can read it here: https://progressive-edge.co.za/case-study-the-senior-marketing-manager-saas-b2b/

The right candidate for a high leverage role is rarely the one who happened to be looking. Most of the strongest people in any market are employed, not searching, and will not surface through a job advert or a LinkedIn InMail from a recruiter they have never heard of. Part of what building a real talent pool requires is the ability to reach those people, earn enough credibility in the approach to get a conversation, and create the conditions that make someone genuinely open to considering a move. Availability is not found. For the right candidate, it is created.

A strong talent pool is accurate and gives the hiring team good options. It is built on fit, not availability. It holds choice, not a single option framed as a choice by a weak talent pool.

By the time you are interviewing, your talent pool is already built or already compromised, because how it is put together starts with the decision on the approach. 

Leigh Duffield

Leigh is the founder of Progressive Edge and an enthusiast of creating healthy, sustainable work places. Operating from Cape Town, South Africa, Leigh brings her passion and attention to detail to a global audience.

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